Last updated: March 21, 2023
Thank you for your purchase. We hope you are enjoying the products and your new #LifeOnAir.
Please see the details below regarding our return policy.
Returns
You may return any new unused condition, with all original packaging, tags and labels attached
within thirty (30) days of delivery for a full refund less any applicable shipping costs and a 20%
restocking fee. Any opened and/or used items are non-returnable. All returns must be postmarked
within ninety (90) days of the purchase.
Return Process
To return an item, please call customer service at 1-800-248-0892 to obtain a Return
Merchandize Authorization (RMA) number. After receiving a RMA number, place the item
securely in its original packaging, and mail your return to the following address:
Air Lift Company
Attn: Returns
RMA #
2727 Snow Road
Lansing, 48917
Please note, you will be responsible for all return shipping charges. We strongly recommend
that you use a trackable method to mail your return. A prepaid shipping label can also be
provided to you for a fee.
Refunds
After receiving your return and inspecting the condition of your item, we will process your
return or exchange. Please allow at least ten to fifteen (10-15) business days from the receipt
of your item to process your return or exchange. We will notify you by email when your
return has been processed.
Exceptions
For defective or damaged products, please contact us at 1-800-248-0892 to arrange a refund
or exchange. We will pay the return shipping costs if the return is due to a defective or
damaged product.
Questions
If you have any questions, please contact us at: 1-800-248-0892
